《英语导游实训教程》是一本以英文导游工作流程为主线、围绕真实工作任务、突出旅游行业工作语言功能的行业英语教材。本教材选取符合导游服务流程的典型工作情景,既有国际旅游企业的*新工作模式,又不脱离涉外导游的核心工作轨迹,其所涉及的工作流程和理念适合各种类型的旅游企业。
王青(1970-),教授,2005年赴澳大利亚OLI学院研修,2007年北京外国语大学国内访问学者。近几年,主、参编“十一五”国家级规划教材8册,主编“十二五”国家级规划教材《酒店情景英语(第二版)》1册,主编“十二五”省级规划教材《酒店英语实训教程》1册。主持省级以上教科研项目6项。公开发表三类以上论文十余篇,出版专著1部。主持省级教学成果一、二等奖各1项,参与省级教学成果一、三等奖各1项。主持3门省级精品(资源共享)课程、2门院级精品课程的建设。2012年以来,指导学生获全国职业院校技能大赛高职组导游服务赛项(英文组)一、二、三等奖各1项,省级技能大赛一等奖7项,获全国技能大赛优秀指导教师奖2项。
About a tour guide
Procedure I Preparations for meeting the tour group
Unit 1 Travel plan analysis
Unit 2 Tour group analysis
Unit 3 Oversight in travel plan
Unit 4 Receiving the special group
Procedure II Meeting a tour group
Unit 1 Preparations for meeting a tour group
Unit 2 Delivering a welcome speech
Unit 3 On-the-way introduction
Procedure III Check-in
Unit 1 About a hotel
Unit 2 Register
Unit 3 Enjoy the first meal
Unit 4 Deal with problems and accidents
Procedure IV Talking about the itinerary
Unit 1 Checking the itinerary
Unit 2 Handling emergencies
Procedure V Sightseeing
Unit 1 Introducing important tourist attractions
Unit 2 Introducing important tour routes
Unit 3 Dealing with special cases
Procedure VI Other services
Unit 1 Introducing specialty food
Unit 2 Recommending recreational activities
Unit 3 Recommending tourism commodities
Procedure VII Seeing off tourists
Unit 1 Preparing for seeing off tourists
Unit 2 Seeing off guests at the airport
Unit 3 Handling emergencies
References
It is essential for a travel plan to work successfully that is a person should be appointed as travel plan coordinator, as they will be the person responsible for the effective implementation of the travel plan and the measures it contains. The role of the travel plan coordinator and their responsibilities, which are specific to each individual travel plan, will be set out within an approved travel plan, which needs to be agreed with the local planning authority and transport authority when required as part of a planning approval. Whilst the role of the travel plan coordinator and their responsibilities will be bespoke to a development, they usually include: 1.Implementing travel plan measures.
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