本书以培养涉外导游的英语交际技能为核心，以导游工作过程为导向，以导游业务知识和导游讲解为主线，主要介绍了涉外导游的工作流程，导游服务的业务知识，导游工作过程中的典型案例分析和处理，以及著名景点的英文导游讲解。全书共有10个单元，每个单元由听力训练、情景对话、阅读拓展、案例分析和技能训练这5个模块组成。每个模块均设有相关练习，帮助学习者巩固所学的知识和技能，检验学习效果。本书为双色印刷，图文并茂，并且配套了PPT课件，习题参考答案，以及听力、对话、导游词部分的音频文件。
对于英语导游，或者想要成为英语导游的广大读者来说，本书兼具职业性、实用性和趣味性，可谓明智的选择！ 目前，大多同类教材只涉及导游业务方面的知识，本书精心设计了导游业务知识和导游景点讲解两条主线，十个主题单元。阅读篇章主要与**条主线有关联，目的是深化读者对旅游知识的认识。情景对话和导游讲解技能部分是本书的重要内容，突出听说技能的培养。 本书双色印刷、图文并茂，并且配套了PPT课件，习题参考答案，以及听力、对话、导游词部分的音频文件。 本书也是英语导游资格考试备考人士的重要参考。英语导游资格考试的口试部分要求用外语来讲解景点和回答问题。本书的景点导游词经过精心挑选，兼顾全国著名景点介绍和地方旅游资源介绍。
徐层珍 毕业于武汉大学外语学院 获英语语言文学硕士，现为深圳信息职业技术学院应用外语学院教师，副教授，同时担任广东省导游资格考试口试考评员，深圳市翻译协会会员。
研究方向 ：英语语言教学/英汉翻译研究
徐有20多年的英语教学经验，先后主讲大学英语、英语口译、旅游英语、导游英语等课程，教学成果优秀，最近连续五年被评为深圳信息职业技术学院教学质量优秀教师，指导学生参加广东省高职院校导游技能服务大赛（英文组）获二等奖，参加广东省首届酒店职业英语口语大赛获团体二等奖，参加广东省高职院校英语写作大赛获二等奖；有较强的科研能力，主持省级、市级、校级教研课题3项，在国内权威期刊发表相关论文13余篇，主编教材1部，参编教材2部。
Unit One Meeting Guests at the Airport
Tour of Famous Mounts
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—Meeting a Tour Group at the Airport
Dialogue 2—Visiting Mount Huangshan
Part 3 Reading—A Welcome Speech
Part 4 Case Study—How to Deal with the Checked Baggage Losses
Part 5 Skill Training—Tour of Famous Mounts
Passage A Mount Taishan
Passage B Danxia Mountain
Unit Two On-the-way Introduction
Tour of Well-known Rivers
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—On the Way to the Hotel
Dialogue 2—On the Way to the Scenic Spot
Part 3 Reading —Sanya : On-the-way Introduction
Part 4 Case Study—How to Present the Tour along the Way
Part 5 Skill Training—Tour of Well-known Rivers
Passage A Yangtze River’s Three Gorges
Passage B Evening Boat Cruise along the Pearl River
Unit Three Check in at the Hotel
Tour of Historical Museums
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—Group Check-in
Dialogue 2—Visiting Xiqin Guildhall
Part 3 Reading—Selecting a Hotel
Part 4 Case Study—How to Handle the Changes of Room Arrangements
Part 5 Skill Training—Tour of Museums
Passage A the Palace Museum
Passage B Opium War Museum
Unit Four Travel Itinerary
Tour of Former Residences
Part1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—Discussing the Itinerary for the Tour
Dialogue 2—Visiting the Ancient Pingyao City
Part 3 Reading—The Make-up of an Itinerary
Part 4 Case Study—How to Handle the Change of the Itinerary
Part 5 Skill Training—Tour of Former Residences
Passage A Mao Zedong’s Former Residence
Passage B Former Residence of Dr. Sun Yat-sen
Unit Five City Sightseeing
Tour of Folk Residences and Folk Customs
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—Cruise on the West Lake
Dialogue 2—Visiting China Folk Culture Village
Part 3 Reading—Profile of China Folk Culture Village
Part 4 Case Study—How to Deal with the Tourists’Getting Lost during
Sightseeing
Part 5 Skill Training—Tour of Folk Residences and Folk Customs
Passage A Ancient City of Lijiang
Passage B Splendid China
Unit Six Enjoy Food at Chinese Restaurant
Tour of Classical ChineseGardens
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—Dining at a Chinese Restaurant
Dialogue 2—Touring Yuyuan Garden in Shanghai
Part 3 Reading—Four Main Cuisines in China
Part 4 Case Study—How to Deal with Tourists’Requests for Changing Food
Part 5 Skill Training—Tour of Famous Classical Chinese Gardens
Passage A Chengde Mountain Resort
Passage B Baomo Garden
Unit Seven Shopping at a Handicraft Store
Tour of Famous Temples
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—At the Arts and Crafts Store
Dialogue 2—Visit the Shaolin Temple
Part 3Reading—Specialties along the Yangtze
Part 4 Case Study—How to Deal with the Tourist’s Requests to BuySomething and Have it Shipped to his Country
Part 5Skill Training—Tour of Famous Temples
Passage A Confucius Temple
Passage B Guangxiao Temple
Unit Eight Health and Recreation
Tour of Theme Parks
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—Watching Beijing Opers Performance
Dialogue 2—Touring the Happy Valley
Part 3 Reading—Tea Culture
Part 4 Case Study—How to Direct the Tourists to Save Themselves in
Case that the Hotel Suddenly Caught Fire
Part 5 Skill Training—Tour of Theme Parks
Passage A Beijing Olympic Park
Passage B OCT East Resort
Unit Nine Handling Complaints
Tour of Hong Kong
Part 1 Warm -up
Part 2 Situational Dialogues
Dialogue 1—Complaining about the Facilities of the Room
Dialogue 2—Complaining about the Tour Guide’s Being Late
Part 3 Reading—A Tour Complaint Letter
Part 4 Case Study—How to Deal with Tourist’s Complaint
Part 5Skill Training—Tour of Hong Kong
Passage A Hong Kong Disneyland
Passage B Ladies’Market
Unit Ten Seeing off the Tourists
Touring Macau
Part 1 Warm-up
Part 2 Situational Dialogues
Dialogue 1—Checking out at a Hotel
Dialogue 2—Sending Tourists off at the Airport
Part 3 Reading—How to Make a Farewell Speech
Part 4 Case Study—How to Deal with the Tourist’s Request to Proceed with
the Tour When a Group Had Finished its Scheduled Itinerary
Part 5 Skill Training—Touring Macau
Passage A Historic Monuments of Macau
Passage B Museums in Macau
Reference
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